The New EON CyberAccount

This is the the EON CyberAccount page that prompted me to login last February 2, 2011.

New UnionBank Online Banking

New UnionBank Online Banking

Yes, the page is all-brand-new. What I like the most is the on-screen keyboard that enhances site security. Say goodbye to keyloggers! Unfortunately, I had issues with my login details. I emailed UnionBank’s customer service but after few hours, the site is back to the old layout, or the default page.

Hi Customer Service,

Now that the website is new, I was not able to login to my EON cyber account. It keeps on saying that the USER ID is invalid or out of range. I am very certain that it is my user id.

Thank you.

They replied promptly though it was no longer necessary for I was able to do online banking through the old setup. Up to this point, the EON CyberAccount page looks like this:

UnionBank EON CyberAccount

Default UnionBank EON CyberAccount

I am not sure if the new theme is still on a beta stage, or if it’s a random occurrence that I’ve just experienced. Anyway, I’m confident that they are aware of it (especially that I filed a support ticket) and there’s no breach of security on their end.

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